What we build

Systems That Hold In Production.

What gets built, how it gets built, and why it is still running a year later.

Nine minutes. Your own numbers. No call required.

The foundation

One Foundation Under Everything.

Every build begins with the same thing: a permissioned index of everything your company already knows and cannot currently reach. The customer records, the email inboxes, the chat threads, the project tool, the document store, the finance system.

It is the substrate. Its job is to make one question answerable in seconds that today takes an hour and three people. Everything built on top is only as good as what it can see.

The categories

Five Kinds Of System.

What a specific company needs is decided by its audit. These are the shapes that need takes.

Visibility

The numbers exist and are spread across four to seven systems. A live operating picture replaces the monthly reporting cycle, and a written weekly brief replaces the person who assembles it by hand.

Speed

Work that should happen without a person remembering to trigger it. Follow-up that runs on every open opportunity regardless of which salesperson owns the deal. A first substantive response to an enquiry in minutes.

Truth

Data that exists and is wrong because it depends on people updating it honestly. A pipeline scored from what was said in the conversations themselves.

Knowledge

What walks out of the door when an experienced person leaves. Answers to internal questions that carry their source, so they can be checked.

Decisions

The meetings that exist to establish what happened and who owes what. Commitments extracted from calls automatically, with owners and dates, so the status meeting stops being necessary.

The filter

The Filter Costs Us Work.

A system earns a place in a roadmap if it does one of three things: produces a number nobody currently has, removes a delay nobody currently notices, or takes a repeatable task off a senior person permanently.

Anything whose only benefit is that an existing task becomes marginally faster fails that test. So does a chat interface on a website, and so does a tool that writes marketing copy. Both are easy to build, both demonstrate well, and neither survives contact with the twelve month question.

The filter costs us work occasionally. It is the reason the method produces systems that are still running.

The approach

On Tools You Already Pay For.

A company of thirty people is typically running between four and seven systems and using a fraction of each. The information a new system needs is already in them, entered by people who are already trained.

Building on that estate wins three times. It costs less, because the licences are already paid. It ships sooner, because there is no migration. And it is adopted, because the team stays in the tools it already works in.

Replacement is proposed where a tool is genuinely the constraint, and the roadmap says why.

Delivery

The Build Runs In Five Steps.

Scope

The roadmap item becomes a written specification with a fixed price and a date. Anything discovered later that changes either is raised before it is built.

Build

Delivery runs on a template catalogue: a proven base system plus the custom work your company needs on top. Progress is visible in the Portal as it happens.

Deploy

Into your environment, on your infrastructure, with your team's access model.

Train

Sessions with the people who will use it, and written documentation covering how it works, how to change it, and what to do when it breaks.

Measure

Baseline captured before go-live, so the value is measurable from day one.

What your team does. Two things, and they are stated plainly because underselling them is how implementations fail. One person inside the business owns the system and is named in the scope. And someone has to make decisions during the build, usually four or five of them, within a day or two of being asked.

Continuity

Systems Decay Without Attention.

Every build carries a continuity agreement. It is standard on every build.

A system built on a model that ships new capability every few weeks is a system whose assumptions expire. Prompts drift out of alignment with how the business has changed. A tool in the estate updates its interface. A process the system automated is quietly done differently by a new hire.

Continuity covers monitoring, model updates as they arrive, tuning, an agreed allowance of changes, and a quarterly review of value captured against the original projection. It is what keeps the number in the roadmap true twelve months later, held to the same standard as the data it runs on.

Take the Audit

The Cortex AI Audit. Six steps, your own numbers, no call.

The Portal

Every Engagement Has A Room.

Every engagement runs through the Cortex Portal. Onboarding, scheduling, document exchange and the roadmap itself live in one secure workspace, so progress is visible on the day it happens.

Diagnostic · week 2 of 3

Interviews four of six complete. The picture updates after each one.

176,525

identified EUR

62,158

recoverable EUR

6

findings

Overview. Phase state, one written note, and the three numbers a client actually asks for. The interface as designed.

Roadmap

Company brain and operating picture

now · 47,438 EUR

The Monday Brief

next · 14,720 EUR

Operating Layer

modelled, not proposed

Roadmap. The deliverable, built as a living page. Every finding carries its value, its sequence and its payback.

Workstreams

Company brain

live

Operating picture

in build

Monday Brief

scoped
Workstreams. What is being built, who owns it, and what is already live. The interface as designed.
Delivered work

Delivered Work, Published With Numbers.

This section is empty. The first entry appears after the first delivery and will carry the sector, the size, what was built, how long it took and one number that changed. Nothing hypothetical goes here. What an audit finds is already published, with every assumption shown.

Questions worth asking

Questions Worth Asking

How long does a build take?

Between four weeks and six months, depending on how many systems are in scope and how many departments they touch. A single system in one department is typically four to six weeks. Two to four connected systems across departments run eight to twelve weeks. Anything spanning multiple entities is phased across several months with staged sign-off.

What does it cost?

Pricing depends on scope, so it appears in a proposal. A figure without a scope attached is a guess. Every roadmap produced by an audit carries a price range against each item, built from what comparable work has actually cost to deliver.

Can you work with our internal development team?

Yes, and it usually shortens the engagement. Where an internal team exists, Cortex typically produces the audit and the roadmap, builds the first system as a reference implementation, and hands the pattern over.

What if a system stops working after handover?

Continuity covers monitoring and repair. Where a build is still inside its hypercare window, thirty days on a single system and sixty on a larger engagement, the fix is included regardless.

Do you build on our existing tools, or replace them?

Most builds sit on the systems a company already pays for. A business running four to seven tools is usually using a fraction of each, and connecting them wins on cost, on timeline and on adoption. Replacement is proposed only where a tool is genuinely the constraint.

What happens after the systems are live?

Every build carries a continuity agreement, because systems built on models that change every few weeks decay when nobody is watching them. Continuity covers monitoring, model updates as they ship, tuning, and a quarterly review of value captured against the original projection.

Begin

Every Engagement Begins With An Audit.

Nine minutes. Six steps. A number built from your own hours and rates. Nothing to install, and no call unless you ask for one.

Your score appears on screen. The written report arrives by email.